Legal

SMS Terms & Messaging Policy

Last updated: [DATE TO BE CONFIRMED]

Template notice: this page is drafted to satisfy A2P 10DLC carrier registration requirements for Luna Fiora. Review with counsel and replace bracketed values before submitting your campaign.

Program description

Luna Fiora operates a customer care and order notification text message program for people who inquire about floral design services in Houston, Texas. Messages relate to your inquiry, consultation scheduling, order confirmations, delivery updates, and — only with separate marketing consent — occasional seasonal offerings.

How consent is collected

Consent is collected exclusively through the inquiry form on this website. The SMS consent checkbox is unchecked by default, is never pre-selected, and is never bundled with email consent or with submission of the form. Checking the box is optional and is not a condition of any purchase. Luna Fiora does not buy, rent, or import phone numbers from third parties.

The consent language shown at the point of collection reads: "By checking this box, I agree to receive SMS text messages from Luna Fiora about my inquiry, appointment reminders, and order updates at the mobile number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase."

Message types and frequency

Conversational replies to your inquiry, appointment and consultation reminders, order and delivery status updates, and optional marketing messages where separately agreed. Message frequency varies based on your inquiry and order activity.

Cost

Message and data rates may apply. Luna Fiora does not charge for text messages; your mobile carrier's standard rates apply.

Opt out (STOP)

Reply STOP to any message to cancel. You will receive a single confirmation message and no further texts, other than a reply to any new message you send us. You may also withdraw consent by emailing [LUNA FIORA EMAIL — TBD].

Help (HELP)

Reply HELP to any message for assistance, or contact Luna Fiora at [LUNA FIORA EMAIL — TBD] or [NEW LUNA FIORA BUSINESS NUMBER].

Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed.

Mobile data and privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or messaging platforms, is permitted only to deliver the messages you requested. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy and Terms & Conditions.

Eligibility

You must be at least 18 years old and the account holder or authorized user of the mobile number you provide.

Contact

Luna Fiora — Houston, Texas
Email: [LUNA FIORA EMAIL — TBD]
Phone: [NEW LUNA FIORA BUSINESS NUMBER]